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Parking Lot Concierge

Toledo, OH, United States

Love being outdoors and making someone’s day? Join us as a Parking Lot Concierge to be the face of MinuteMan, guiding our guests and keeping our site shining.

As a Parking Lot Concierge, you are the "First Impression Officer." You’ll be active and on the move, greeting every customer with a smile, helping them navigate our lot, and ensuring our vacuum and guest areas are always stocked and spotless. This role is perfect for a high-energy individual who takes pride in a clean environment and enjoys providing top-tier hospitality in a fast-paced setting.

Download Job Description PDF

Responsibilities

  • Act as the primary greeter in the lot, guiding traffic flow and ensuring a welcoming first impression.
  • Maintain the "MinuteMan Standard" for the parking lot, vacuum areas, and trash management.
  • Ensure all customer-facing supplies (towels, cleaners) are stocked and ready for use.
  • Monitor lot activity to ensure vehicle safety and an organized flow of traffic during peak hours.
  • Assist customers with basic needs, such as help with vacuum hoses or answering questions about wash services.

Must Have

  • Strong customer service skills with a friendly, approachable, and proactive personality
  • You "Get" lot flow, "Want" to provide a great guest experience, and have the "Capacity" to stay active outdoors.
  • Ability to stay organized and calm in a fast-paced, high-volume environment.
  • Comfortable working outdoors in various weather conditions and standing for extended periods.
  • Effective communication skills to provide clear, helpful directions to our guests

Compensation & Perks

  • Make up to $16 per hour with bonuses.
  • Base Salary: $15/hour.
  • Annual reviews with an opportunity for a raise each year.
  • Flexible scheduling and a positive team environment.
  • Opportunities for growth into MSSR or Leadership roles.
  • Five days of Paid Time Off accrued after one year (full-time only).